Owners - Frequently Asked Questions

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Frequently Asked Questions about Honda Plus

I already have a Honda Factory Warranty. Can Honda Plus really improve on it?

Honda Plus can, by extending time and mileage, enhance the quality coverage on your vehicle. Also, Honda Plus provides you with Roadside Assistance coverage that minimizes inconveniences resulting from unforeseen circumstances.

Is Honda Plus Extended Owner Comfort Plan transferable?

Yes. It is transferable under most conditions. There is no cost to transfer the contract from you to the purchaser of your vehicle.

Am I covered anywhere in North America with Honda Plus?

You Honda Plus coverage is good wherever you travel in Canada and mainland U.S.A. Your coverage also remains valid if you change your address within Canada.

Is there anything I must do to keep the Honda Plus Plan in effect?

You must maintain your vehicle according to Honda's recommendations, as outlined in your Owner's Manual.

Will I incur any additional cost for a covered component breakdown?

Honda Plus New Plans have $0 deductible on a covered component breakdown

There is no deductible for Roadside Assistance Coverage.

How long do I have to purchase a Honda Plus?

For Mechanical Coverage (Comprehensive), it is best to buy a Honda Plus at the time you purchase your vehicle, this way your Honda Plus is included in the final financing or cash settlement.

From time to time Honda Canada via it's dealers run a "Call Back" program where older models with less than 100,000 km may be eligible. Speak to your Honda dealer for details.

Standalone Roadside Assistance can be purchased at any time on any Canadian vehicle regardless of the age of the vehicle.

How is time & mileage calculated on a Comprehensive or Major Component Plan?

Regardless of when you purchase your Honda Plus, time is calculated when the vehicle is First Registered (Original Registration Date) of the vehicle and at zero kilometer and ends at the time or kilometrage purchased, whichever come first.

Where your Comprehensive plan includes Honda Plus Roadside Assistance, the distance travelled limitation does not apply to the Roadside Assistance portion of the plan.

How is time & mileage calculated on standalone Roadside Assistance Plan?

On Roadside Assistance, time is the only factor applicable. Time is calculated from the date you signed the Application and expires based on the "Plan Term" selected by you.

What if I leased my vehicle?

Upgradeable Plus for Leased Vehicles ("UPL") has been designed to accommodate your vehicle payment schedule, enabling you to purchase it at two separate times.

At the time you lease your vehicle, you can purchase the First Period of Coverage, a term of 4 years/100,000 km, whichever comes first.

If you later purchase your vehicle, or if you determine that you will be driving more than 100,000 km within the first four years of your lease, you have the option to use the Voucher and upgrade your UPL Plan by 3 years/60,000 km.

The upgrade is referred to as the Second Period of Coverage and it is added to the First Period of Coverage (4 years/100,000 km), providing uninterrupted coverage of 7 years/160,000 km, whichever comes first. Please remember that the Second Period of Coverage must be purchased before the First Period of Coverage matures.

Can I cancel my Honda Plus?

Yes, within 60 days you would receive a 100% refund. After 60 days, a prorated refund, (less a $25.00 administrative fee) if the unit was written off, the vehicle was repossessed or if you and the vehicle left Canada.

Are there steps to follow if a breakdown occurs?

First, use all reasonable means to protect your vehicle from further damage resulting from mechanical breakdown or failure. For example, you should stop operating the vehicle immediately if warning lights, oil or temperature lights are activated.

Second, return your Honda vehicle to your Honda Dealership for repair.

If Roadside Assistance is part of your plan, and your vehicle cannot be driven to your Honda Dealership, help is just a toll-free call away with our 24-hour Roadside Assistance Hotline.