An Over the Air (OTA) software update is currently available in affected vehicles to upgrade the Telematics Control Unit from 3G to VoLTE technology. This upgrade will allow your HondaLink™* services and Wi-Fi Hotspot to operate in Canada when the 3G network is decommissioned.
The 3G network was already decommissioned in the United States in 2022. The Canadian 3G network is expected to decommission in 2025.
You can enable this software update directly from your vehicle. If you have already performed the update, congratulations! Your HondaLink™* services and Wi-Fi Hotspot will continue uninterrupted in Canada and the United States.
If you have not performed the update yet, we strongly encourage you to do so at your earliest convenience.
For more information on how to perform OTA software update and to review the services which will be impacted, please download the FAQ guide below for further information or contact HondaLink™ at 1-855-888-5465.