Frequently Asked Questions

Lease End Of Term

When should I have my vehicle inspected?

The inspection should be completed 30 days prior to the actual return of the vehicle. This allows you the necessary time to have the reparis made. Or, if you choose not to make the repairs, you will receive an invioice or the cost of excess wear and use.

Can my Honda or Acura Dealer perform the inspection of my vehicle?

We have partnered with a third party service provider to perform our vehicle inspections. To get assistance in scheduling your vehicle inspection, please call our Customer Remarketing Centre at: 416-754-2323 or toll free at 1-800-387-5399 ext 7528 (EN) ext. 7529 (FR).

Do I have to be present during the inspection?

Since you will be asked to sign the report, you will want to be present as the inspector looks at the vehicle. If you simply cannot be present for the inspection, enlist someone who knows your vehicle well to be there for you.

What if something happens to my vehicle between the time it's inspected and the date that I turn in the vehicle?

Your vehicle is subject to a final inspection after you turn it in, so if a condition arises after your preliminary inspection, you may still be liable for it. However, sometimes damage or malfunctions can't be detected during the inspection, or an unexpected condition arises after your vehicle is inspected. If you receive an invoice from us for charges with which you are not familiar, please contact our Customer Remarketing Centre at: 416-754-2323 or toll free at 1-800-387-5399 ext 7528 (EN) ext. 7529 (FR).