Last updated on December 22, 2025
Thank you for choosing HondaLink, consisting of the HondaLink mobile application suite and all related documentation (individually and collectively, the “Mobile App”), and any associated HondaLink websites (such as https://www.honda.ca/en/hondalink), supporting the ownership experience of your Honda vehicle (the “Vehicle”). These Terms and Conditions (“Terms”) and the Honda Canada Vehicle Data Privacy Policy and the Honda Canada Customer Privacy Policy (collectively, the “Honda Privacy Notices”), set out the terms on which Honda Canada Inc. (“Honda”, “we”, “our” or “us”) will provide you (“you” or “your”) access to and use of HondaLink and the Connected Vehicle Services (see Section 1 below) and how we collect, use, and share your personal information. THESE TERMS CREATE A BINDING LEGAL AGREEMENT BETWEEN YOU AND HONDA. PLEASE READ THESE TERMS CAREFULLY. By indicating acceptance of these Terms, or by downloading, installing or using the Mobile App, or by otherwise using HondaLink or any of the Connected Vehicle Services, you are entering into a legally binding agreement with Honda. IF YOU DO NOT AGREE TO THESE TERMS AND THE HONDA PRIVACY NOTICES, DO NOT USE HONDALINK OR ANY OF THE CONNECTED VEHICLE SERVICES, AND IMMEDIATELY DELETE AND PURGE THE MOBILE APP FROM YOUR MOBILE DEVICE (AS DEFINED IN SECTION 7 BELOW).
Honda Canada Inc.
ATTN: Honda Canada Customer Relations
180 Honda Blvd.
Markham, ON
Canada
L6C 0H9
and shall be deemed given when Honda receives them. Notifications or notices under these Terms to Honda require that an additional copy be sent to:
Questions or comments also may be directed to 1-888-946-6329.
HondaLink and the Connected Vehicle Services may utilize information collected from you, your Mobile Device, or the Vehicle. The Honda Privacy Notices, which are incorporated into and made a part of these Terms by this reference, explain how Honda collects, maintains, uses, and discloses your personal information, including (a) information provided by or collected from you when you use HondaLink, (b) information that the Vehicle collects, generates, records, or stores in electronic form, which is retrieved from the Vehicle, typically wirelessly, by Honda or on our behalf, and which is linked or reasonably linkable to (i) the Vehicle from which the information was retrieved, (ii) the owner(s)/lessee(s) of the Vehicle, (iii) a connected smart device, or (iv) a registered user of Connected Vehicle Services; and (c) information you provide when subscribing or registering for Connected Vehicle Services. You can access the Policies at https://www.honda.ca/en/privacy. You also may request a copy of the Honda Privacy Notices by writing or calling Honda at the mailing addresses or customer care telephone numbers provided in these Terms. The Honda Privacy Notices take precedence over any previous privacy notices that Honda has issued related to HondaLink or the Connected Vehicle Services. By agreeing to these Terms (including downloading, installing, using, and providing information to or through HondaLink or the Connected Vehicle Services), you are accepting and agreeing to the Honda Privacy Notices, as each may be modified from time to time in accordance with its terms, including your consent to all actions taken by Honda with respect to your information in compliance with the Honda Privacy Notices. IF YOU TRANSFER YOUR VEHICLE OR ANY MOBILE DEVICE THAT IS CONNECTED TO HONDALINK OR ANY OF THE CONNECTED VEHICLE SERVICES, YOU ARE SOLELY RESPONSIBLE FOR DELETING INFORMATION ABOUT YOU CONTAINED IN THE VEHICLE, YOUR MOBILE DEVICE, OR IN YOUR RELATED ACCOUNT(S).
You acknowledge that when you download, install, or use HondaLink or the Connected Vehicle Services, Honda may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of HondaLink or the Connected Vehicle Services. You also may be required to provide certain information about yourself as a condition to downloading, installing, or using the Mobile App or certain of its features or functionality. HondaLink and the Connected Vehicle Services may provide you with opportunities to share information about yourself with others. All information Honda collects through or in connection with HondaLink and the Connected Vehicle Services is subject to the Honda Privacy Notices.
You understand that you can help prevent unauthorized access by logging out of HondaLink and the Connected Vehicle Services. You agree to notify Honda immediately at 1-888-946-6329 of any unauthorized use of your user credentials or passwords. Honda maintains the exclusive right to control access to HondaLink and the Connected Vehicle Services. Unless prohibited by law, you understand and agree that Honda reserves the right to revoke your registration at any time without notice or cause, for any reason whatsoever.
You must not, and must not permit any third party to: (a) use HondaLink or any of the Connected Vehicle Services in any way that would violate the rights of any person; (b) impersonate any person or entity; (c) harvest or otherwise collect information about others from HondaLink or any of the Connected Vehicle Services; (d) take any action that imposes or may impose an unreasonable or disproportionately large load on HondaLink or any of the Connected Vehicle Services, or bypass any measures we may use to prevent or restrict access to any portion of HondaLink or any of the Connected Vehicle Services (or other accounts, networks or services connected thereto); (e) use manual or automated software, devices, or other processes to “crawl”, “scrape” or “spider” any of HondaLink or the Connected Vehicle Services or otherwise to copy, obtain, propagate, distribute or misappropriate any information or other content from HondaLink or any of the Connected Vehicle Services, including any Honda Property (defined in Section 14 below); (f) distribute, rent, lease, lend, sell, license, assign, export, import, convey, or otherwise make available or grant rights in HondaLink or any of the Connected Vehicle Services, or any information or other content obtained therein, to any third party, except as expressly permitted herein; (g) otherwise interfere in any manner with the use or operation of HondaLink or any of the Connected Vehicle Services; or (h) use HondaLink or any of the Connected Vehicle Services for any commercial purpose, including in the development, directly or indirectly, of any product, software or service that offers any functionality substantially similar to, derivative of, or competitive with, HondaLink, any of the Connected Vehicle Services, or any other Honda product, software, or service.
You further must not, and must not permit any third party to: (i) modify or create any derivative work of HondaLink or any of the Connected Vehicle Services; (ii) reverse engineer, decompile or disassemble HondaLink or any of the Connected Vehicle Services, in whole or in part; (iii) make a copy (other than a backup copy) of HondaLink or any of the Connected Vehicle Services or any part thereof (other than as expressly permitted herein); (iv) use or install HondaLink or any of the Connected Vehicle Services on a network or for online use; (v) remove, modify or obscure any copyright, trademark, or other proprietary notice, author attributions, legal notices or other labels appearing within HondaLink or any of the Connected Vehicle Services; or (vi) export or transport HondaLink or any of the Connected Vehicle Services into any country in violation of any Canada/U.S. or other export laws and regulations.
6. Feedback. If you provide to us (directly or indirectly, and by any means) any comments, feedback, suggestions, ideas, or other submissions, including any that are related to HondaLink or any of the Connected Vehicle Services (collectively “Feedback”), the Feedback will be the sole property of Honda. We will be entitled to use, reproduce, modify, disclose, display, publish, perform, broadcast, distribute, and otherwise exploit in any manner, all Feedback, without restriction and without compensating you in any way. We have no obligation to maintain any Feedback in confidence, or to respond to any Feedback.
a. Note Regarding HondaLink Assist Automatic Collision Notification & Assistance Request (the “HondaLink Assist Services”). The HondaLink Assist Services are dependent upon cellular connection availability, Bluetooth® HandsFreeLink® phone connectivity with the Vehicle, GPS satellite signal reception, and enabling this notification via the multimedia system, each of which can limit the ability to reach either the HondaLink response center or to receive support. When our service provider receives a crash notification and/or request for assistance from your connected Bluetooth® HandsFreeLink® phone, our service provider will first attempt to verify your request, and then, if appropriate, contact third party responders to respond to your incident. You understand that neither Honda nor our service provider can assure you, or make any guarantees, about the manner or timeliness of such third party response or whether third party responders will respond to your incident in a timely manner or at all. YOUR VEHICLE HAS TO HAVE HONDALINK ASSIST SERVICES, A WORKING ELECTRICAL SYSTEM (INCLUDING ADEQUATE BATTERY POWER), A BLUETOOTH® HANDSFREELINK® PHONE THAT IS CONNECTED TO THE VEHICLE, AN ACTIVE CELLULAR SERVICE ACCOUNT FOR YOUR BLUETOOTH® HANDSFREELINK® PHONE, AND CONNECTION TO CELLULAR SERVICE FOR THE AUTOMATIC COLLISION NOTIFICATION AND REQUEST FOR ASSISTANCE FEATURES TO OPERATE.
13. Links and External Websites.</strong> HondaLink and the Connected Vehicle Services may contain links to and from websites. Honda makes no representations whatsoever about any other website that you may access from HondaLink or through the Connected Vehicle Services. Honda is not responsible for the privacy practices or content of those websites and Honda expressly denies any liability whatsoever for use of such websites. It is up to you to take precautions to ensure that whatever you select for your use is free of items of a destructive nature.
HondaLink and the Connected Vehicle Services (including Honda Property, as defined below) are the property of, or are licensed by, Honda Canada Inc., or the applicable Independent Provider, and are subject to copyright and other intellectual property protection. All the software, algorithms, functionality, inventions, concepts, text, images, sound, music, videos, marks, logos, compilations, content and technology used to deliver HondaLink and the Connected Vehicle Services or otherwise embodied in, displayed through, or provided directly or indirectly (e.g., emails or other communications from us to you) via, HondaLink and the Connected Vehicle Services are “Honda Property.” Except as otherwise expressly permitted by these Terms, any use, copying, making derivative works, transmitting, posting, linking, deep linking, framing, redistribution, sale, decompilation, modification, reverse engineering, translation or disassembly of Honda Property is prohibited. You acknowledge that Honda Property has been created, compiled, developed and maintained by or on behalf of Honda or the applicable Independent Provider at great expense of time and money such that misappropriation or unauthorized disclosure or use of Honda Property by others for commercial gain would unfairly and irreparably harm us or the applicable Independent Provider in a manner for which damages would not be an adequate remedy, and you consent to our obtaining injunctive relief to restrain any breach or threatened breach of these Terms, without any requirement to post bond. You may be subject to criminal or civil penalties for violation of this paragraph.
The HONDA name and logos are registered trademarks of Honda Motor Co., Ltd. You may not use the trademarks, or any of our other marks or logos, in any manner, including any use that is likely to cause confusion or that disparages or discredits us, without our consent. HondaLink and the Connected Vehicle Services also may also feature the trademarks, service marks, and logos of third parties, and each owner retains all rights in such marks. Any use of such marks, or any others displayed on HondaLink or the Connected Vehicle Services, will inure solely to the benefit of their respective owners.
Subject to the terms and conditions herein, we grant you the non-exclusive, limited, revocable right to access and use Honda Property solely to the extent necessary for you to use HondaLink and the Connected Vehicle Services for your own personal, non-commercial use, as permitted by these Terms. We reserve all other rights.
Any provisions contained in this Section 15 that are inconsistent with s. 10 of the Quebec Consumer Protection Act are inapplicable to consumers in Quebec. Any waiver of implied or statutory conditions or warranties is inapplicable to consumers in Ontario. UNLESS PROHIBITED BY APPLICABLE LAW, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (a) ALL USES OF HONDALINK AND THE CONNECTED VEHICLE SERVICES, INCLUDING THEIR QUALITY, PERFORMANCE, ACCURACY, AND RELIABILITY, ARE AT YOUR SOLE RISK; (b) HONDALINK AND THE CONNECTED VEHICLE SERVICES, INCLUDING ANY INFORMATION PROVIDED IN CONNECTION THEREWITH, ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND; AND (c) HONDA HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO HONDALINK, THE CONNECTED VEHICLE SERVICES, AND INFORMATION PROVIDED BY OR IN CONNECTION WITH HONDALINK AND THE CONNECTED VEHICLE SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION, HONDA DOES NOT GUARANTEE AND DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY THE CONNECTED VEHICLE SERVICES, SUCH AS NEWS, TRAFFIC, POINTS OF INTEREST, OR OTHER CONTENT PROVIDED BY HONDA, OUR AFFILIATES, OUR SERVICE PROVIDERS, INDEPENDENT PROVIDERS OR BY OR THROUGH THIRD-PARTY SERVICES; HONDA DOES NOT GUARANTEE AGAINST LOSS OF DATA, WHICH MAY BE LOST AT ANY TIME; AND HONDA DOES NOT GUARANTEE THAT THE CONNECTED VEHICLE SERVICES, INCLUDING THE HONDALINK ASSIST SERVICES, WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL CONNECTED VEHICLE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR AT YOUR LOCATION. FOR EXAMPLE, CONNECTED VEHICLE SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION. We may pause or interrupt HondaLink or any of the Connected Vehicle Services at any time, and you should expect periodic downtime for updates to HondaLink and the Connected Vehicle Services. In addition, you understand that changes in third party technology or government regulation may render HondaLink or any of the Connected Vehicle Services obsolete or unusable. No advice or information, whether oral or written, obtained by you from Honda, our affiliates, our service providers, an Independent Provider or through HondaLink, any of the Connected Vehicle Services, or a third-party service will create any warranty.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL HONDA OR OUR AFFILIATES OR LICENSORS BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF, MISUSE OF, OR INABILITY TO USE HONDALINK, THE CONNECTED VEHICLE SERVICES, OR INFORMATION ON HONDALINK OR ANY OF THE CONNECTED VEHICLE SERVICES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF HONDA OR ITS AFFILIATES OR LICENSORS WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL HONDA’S OR ANY OF OUR AFFILIATE’S OR LICENSOR’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) ARISING OUT OF OR RELATING TO THESE TERMS AND YOUR USE OR POSSESSION OF HONDALINK OR THE CONNECTED VEHICLE SERVICES EXCEED THE AMOUNT OF TEN DOLLARS ($10.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF WARRANTIES OR OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
You should contact Honda concerning any defects or performance issues in HondaLink or the Connected Vehicle Services using the contact information provided below. We will make reasonable efforts to respond to questions relating to HondaLink or the Connected Vehicle Services, but make no representation or warranty that we will resolve all questions or that questions will be answered within a given time. Honda shall be under no obligation to provide any other support or maintenance services for HondaLink or the Connected Vehicle Services. The market or application store from where you downloaded the Mobile App has no responsibility to provide support and maintenance for the Mobile App or its installation, and all requests for any support and maintenance, and any complaints, with respect to HondaLink or the Connected Vehicle Services should be addressed to Honda Canada Customer Relations, 180 Honda Blvd., Markham, ON Canada L6C 0H9 or at 1-888-946-6329.
Any provisions contained in this Section 21 that are inconsistent with s. 11 of the Quebec Consumer Protection Act are inapplicable to consumers in Quebec. Unless prohibited by applicable law, and to the extent permitted under applicable law, we reserve the right to suspend your account or access to HondaLink and the Connected Vehicle Services at any time if we believe you are in breach of these Terms or any applicable Connected Vehicle Service Terms. We reserve the right to terminate these Terms or to cease to offer HondaLink or any of the Connected Vehicle Services at any time on written notice to you, including by email or posting on the MyGarage website, for any reason or no reason.
If your account is terminated for any reason or no reason, you agree: (a) to immediately stop using HondaLink and the Connected Vehicle Services and to delete and purge the Mobile App from your Mobile Device; (b) that the license and rights provided by us under these Terms shall end; and (c) that we shall not be liable to you, or any third party, for compensation, reimbursement, or damages in connection with your use of HondaLink and the Connected Vehicle Services or for termination of access to your account.
Sections 1, 2, 4, 6, and 8 through 27, any accrued obligations and remedies hereunder, and any other provisions that by their nature should reasonably survive, shall survive the termination of these Terms.
All rights that are not expressly granted under these Terms are reserved by Honda.
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