Thank you for selecting a Honda vehicle. Your privacy is important to Honda Canada Inc. and its affiliates ("Honda", "we", "our" or "us"). We are committed to ensuring that any personal information we collect, maintain, use or disclose is protected appropriately and that your privacy is respected. Your vehicle may be equipped with technology that enables you to access and use a variety of connected, wireless or internet-based functions and services, either directly in the vehicle or through a smart device or a smart device software application (collectively, "Connected Vehicle Technologies and Services"). Certain of these Connected Vehicle Technologies and Services may also provide Honda or its third party service providers with information about your vehicle and your use of the vehicle, both in terms of (i) vehicle operation and status and (ii) usage of vehicle systems and services, including connected smart devices and smart device software applications.
Information that the vehicles collect, generate, record, or store in electronic form, which is retrieved from the vehicles or from smart devices (or software applications thereon) you connect to the vehicles, typically wirelessly, by Honda or on our behalf, and which is linked or reasonably linkable to:
Information you provide when subscribing or registering for Connected Vehicle Technologies and Services
Honda collects or, depending on choices you may make, can collect Covered Information when you use, subscribe to, or register for, any Connected Vehicle Technologies and Services, including when you accept a request to collect data from, or otherwise enable data collection from, the vehicle, a paired smart device or a software application on a smart device. The Connected Vehicle Technologies and Services available on certain models include: HondaLink®; incident response and roadside assistance services accessed directly through the vehicle; traffic and weather services; navigation services; vehicle diagnostic tools; vehicle location/locator services; vehicle geo-fencing services; and vehicle/smart device/systems use analytics programs.
To learn whether your Honda vehicle is equipped with Connected Vehicle Technologies and Services, and whether the available Connected Vehicle Technologies and Services are active or inactive, visit www.honda.ca/en/hondalink.
IMPORTANT NOTE: When you purchase a vehicle that is equipped with Connected Vehicle Technologies and Services, your vehicle may automatically transmit certain vehicle system status data to Honda and, in some cases, to Honda's third party service providers as a result of your use of the vehicle and with no further action on your part. This data is transmitted to assist in product research and development and future maintenance evaluation. In addition, for certain Honda models, the vehicle may automatically send an electronic signal with your latitude and longitude at a particular point in time to Honda or our third party service provider if the vehicle detects a crash has occurred.
However, if Honda intends to use certain types of Covered Information (specifically, geolocation information, driver biometric information or driver behavior information) for marketing purposes or to provide such information to third parties for their own independent use, it will obtain your separate, express consent, either by affirmative statement or your enablement of certain vehicle functions, before doing so.
2. The Types of Covered Information That Honda May Collect
Personal Information. When you use any Connected Vehicle Technologies and Services, either Honda or a third party on our behalf may collect and maintain the Vehicle Identification Number (VIN) associated with your vehicle, or another identifier that can be connected to your vehicle's VIN or otherwise connect the vehicle to you or your connected smart device. In addition, when you subscribe to, or register for, any Connected Vehicle Technologies and Services, either Honda or a third party on our behalf may collect Covered Information such as your name, address, telephone number(s), e-mail address(es), and password.
Information About Your Vehicle's Operation. When you use the Connected Vehicle Technologies and Services, either Honda or a third party on our behalf may collect Covered Information that is collected, recorded, or stored by the vehicle, including the following:
Information About Your Use of the Connected Vehicle Technologies and Services. When you use the Connected Vehicle Technologies and Services, either Honda or a third party on our behalf may collect Covered Information, including:
Geolocation and Driver Behavior Information. Certain of the Connected Vehicle Technologies and Services may collect geolocation and driver behavior information.
Note on Recording and Monitoring
You agree and understand that we may record or monitor any of the information identified above when generated by or as part of the Connected Vehicle Technologies and Services. For quality assurance purposes, Honda or our third party service providers may monitor and record conversations between our and their respective service centers and your vehicle's occupants, as well as any conversations between our and their service centers and you or others contacting the service centers to discuss your account outside of the vehicle. However, absent your contacting Honda or our third party service providers from your vehicle, neither Honda nor its third party service providers have any ability to monitor, record or otherwise access any audio or video feed from your vehicle or connected smart device.
3. How Honda May Maintain, Use, and Disclose the Covered Information
Honda also may aggregate Covered Information so that it does not identify any individual or vehicle. We may use and disclose such aggregate information for any lawful purpose without restriction.
4. Security and Retention of Covered Information
Honda follows industry standards and takes appropriate security and other measures to safeguard Covered Information from loss, misuse, or alteration. Honda retains Covered Information only as long as necessary or relevant for the identified purposes or as required by law. Honda requires its third party service providers with access to Covered Information to protect and to keep this information confidential and they are only permitted to use Covered Information for the sole purpose of carrying out services for Honda.
Because certain communications and information collected from your vehicle are provided through wireless and satellite networks, we cannot promise or guarantee that the communications will not be intercepted by others. You understand and agree that your use of the Connected Vehicle Technologies and Services is at your own risk and Honda will not be liable for any damages for any loss of privacy occurring in communication over such networks.
Covered Information may be stored and/or processed or otherwise used by or on behalf of Honda both inside and outside of Canada, the USA and Japan. If a third party service provider is located outside of Canada, Covered Information may be processed and stored in a country that has laws that are different from those of Canada, and where that government may be able to obtain disclosure of your Covered Information under its local laws.
5. Choices Vehicle Owners/Lessees and Registered Users of Connected Vehicle Technologies and Services Have Regarding Covered Information
You have certain choices about the Covered Information that we collect, maintain, use and disclose.
6. How to Contact Honda about the collection, maintaining, use, and disclosure of Covered Information
If you would like to update your personal information, opt-in or opt-out from particular features, or deactivate your Connected Vehicle Technologies and Services, please call Honda at 1-888-946-6329.
Honda Canada Inc
180 Honda Boulevard
Markham, Ontario L6C 0J9
Attention: Privacy Officer
Toll Free: 1-888-946-6329 (Honda)
Last Updated September 6th, 2023